12BET App Review
12BET is an Asian brand which was established in 2007, who specialise in providing sports betting and casino services. 12BET’s expansion means they now provide their services across Europe as well as Asia. Since being legalised by the UK Gambling Commission, 12BET has been building a name for themselves with their competitive odds and extensive coverage of sporting events. 12BET’s most prestigious award has to be them moving to 17th in eGaming Review Magazine’s power ranking, moving up from 28th in their previous ranking.
Below we take a dive into what you can expect to find when dealing with 12BET and how their services compare to that of other bookmakers.
How to Download the 12BET App
iOS and Android
Despite being a modern company that has now been in the betting industry for over ten years, 12BET is still yet to provide their customers with a mobile app for their services. However, players and punters can access all of 12BET’s services via their mobile website just head to your devices internet browser and search for ’12BET’. 12BET’s mobile website is available for all devices and can be accessed via desktop.
Once on 12BET’s website players can choose whether to head to their casino or sports section. After selecting 12BET’s sportsbook, even the least experienced punters should be fine when navigating around the site. On the sportsbook homepage, punters can find quick links to a selection of their most popular sports. Below, 12BET provides quick access to live events and their available markets. On the menu tab, punters can browse through all the sports available to bet on which are listed alphabetically.
12BET Services
Sportsbook
12BET have kept their sportsbook very user-friendly, making it easy to use for punters to find a wide range of bets and markets no matter the experience they have with bookmakers and their sportsbooks. Despite their simple layout, 12BET have managed to pack their sportsbook with plenty of odds and features to keep the most avid punters pleased. You can expect to find around 30 different sports to try your luck on which range from punters favourites like football and horse racing to more niche events such as reality TV and E-sports. Football seems to be 12BET’s main focus with them providing a vast amount of markets. Players can test their luck on major events like the Champions League, or take a punt on matches in Finland’s Third Division.
Upon writing this, 12BET were offering new customers to their sportsbook the chance to earn up to £35 in free bet tokens when they place at least 6 bets.
Casino
Like their sportsbook, 12BET is yet to release their own dedicated casino app and their current online casino can be found on their mobile website. 12BET’s online casino contains a huge amount of games but they have not slacked on the quality either, with each game blessed with smooth gameplay and graphics. Thankfully, 12BET has provided a search bar for their casino which makes finding specific games very easy. 12BET’s online casino contains a range of games which vary from table games, slots, jackpot slots and video poker. So whether you want to take a spin on the roulette or fancy your chances on one of their popular slots like Bust the Bank, 12BET has got it covered.
Unlike most other sports betting and casino companies, 12BET is yet to provide any welcome bonuses or promotions for their new and existing customers.
12BET App Features
Bet Search
A very simple feature for any bookmaker to include but you would be surprised with how many do not bother to provide it. Bet search is basically just a search bar that 12BET has provided that can pinpoint any team, event or league that is on 12BET’s website. So, bet search may be one of the simplest features of 12BET’s website but with it, punters across the globe can save countless minutes when searching for their perfect bet.
Live Betting
One aspect of 12BET’s site that is very impressive is their live betting markets. 12BET’s selection of live bets is certainly not the biggest in comparison to a lot of bookmakers, but still contains a strong amount nonetheless. Punters can test their luck on a range of sports which include football, tennis, basketball and cricket. 12BET have placed all of their live bet markets on their own page, making it a quicker process for punters to find their odds instead of browsing through pre-match events.
Cash-Out
Originally 12BET customers could not cash out their bets as the feature was not included, but after reading the demand for this feature they have added it to their arsenal. With cash-out punters have much more control over their placed stakes and potential winnings they may earn. So whether you have changed your mind on a stake you have placed and wish to remove it before it has started, or simply cannot afford to lose the cash prize your bet has built up you can ensure you collect a form of your winnings with 12BET.
12BET Customer Support
Punters will be glad to find that 12BET provides customer support 24/7, which is incredibly important in the betting industry. 12BET does not provide a telephone number for customers to get in contact via which is a sign of the modern times. The most widely used method of customer support is live chat which allows punters to get first-hand support from 12BET via messages. Customers will need to have an account with 12BET and be signed in to use it but after this live chat promises the quickest responses.
Customers can also use 12BET’s email service which is better for more wordy queries, but you will need to be prepared to wait up to 48 hours for a response.
12BET Payment Methods
When depositing into your 12BET account you have multiple methods in which you can do so. 12BET accepts major credit and debit cards such as Mastercard and Visa. Also, customers can use e-wallets and bank transfers like Skrill and Neteller.
Punters can use the same methods when withdrawing from their account but will have to wait around 1-2 days for their funds to enter their account when using credit and debit cards. E-wallets, on the other hand, are funded instantly when used to withdraw.
Final Words on the 12BET App
To conclude, we think that 12BET is a fairly good sports betting and casino platform, but could certainly do with some improvements. 12BET should work on adding more features to their website as they currently fall short of other bookmakers who provide live streams and match live services, as well as having a dedicated app which would almost certainly increase their customer base. However, punters can find a large selection of sporting events to place wagers on and 12BET’s live betting section contains a strong number of odds. As such, this is certainly a bookmaker to consider if you want value on your bets.