Lucky Casino is one of the many online gaming platforms that can be found across the internet right now and this article will take a closer look at how Lucky Casino compares to other gaming sites that are on offer. Lucky Casino launched themselves into the online gaming industry back in 2016 and since then hold dual licences with the Malta and Swedish Gambling Commission, so you know as customers you can put your trust in this company.
How to Download and Use the Lucky Casino App
iOS and Android
At this time, Lucky Casino does not have a mobile app available on the Google Play Store or the Apple App Store. However, Android users will be able to find an APK file for the app which can be downloaded through various third party sites, but we recommend waiting until an app arrives on an official store before making the decision to download an APK file, as this could harm your device in many ways. Users can instead use the online website through their browser. This works perfectly and looks identical to how an app would look if they had one, so there’s absolutely no reason to avoid using it
Before doing anything else, users should register or login to the site by tapping the relevant icon sitting in the centre of their screen, coloured in green. Signing up is never a lengthy process and once completed, users are free to enjoy everything that Lucky Casino has to offer.
Lucky Casino App Features
Lucky Casino has made sure that they have kept their website simple and easy to use so that even the least experienced online gamers can navigate around their site without feeling overwhelmed. Once you open the Lucky Casino website you’ll be greeted with their homepage which has limited features. At first sight, you are made aware of their welcome promotion and quick links to log in or create an account with Lucky Casino. The top left of the page is home to their menu tab which can direct players to other parts of the site which includes the casino, contact information and their sportsbook which is still a working progress.
On the side of the homepage, customers can find a quick link to Lucky Casino’s live chat service which will allow them to chat with a support operative at just a few taps of a button. Look below this and you will find a small part of Lucky Casino’s available games, allowing customers to jump straight into the action.
Lucky Casino Promotions and Offers
From what we can access from the homepage, Lucky Casino does not offer a wide range of promotions, with them only currently offering a single welcome offer. However, new customers to Lucky Casino who register an account with them can get their hands on a 200% deposit bonus of up to £100 to use across their casino. To qualify for this offer customers must have first registered an account with Lucky Casino before making a minimum deposit of £10 and then Lucky Casino will credit your account with the bonus amount. Any bonus received from this promotion carries a wagering requirement of 35 times the amount.
Lucky Casino Payment Methods
It is fair to say that Lucky Casino falls short on their available payment methods when compared to other online gaming sites. The following methods can be used to make deposits and withdrawals on the Lucky Casino website; Visa, Visa Debit, Mastercard, Neteller, Skrill and iWallet. Customers can also make deposits with a Paysafecard, but cannot use the same method to make withdrawals.
Lucky Casino Restricted Countries
Lucky Casino does not accept players from the following countries; Afghanistan, Algeria, Angola, Australia, Bahrain, Belgium, Bulgaria, Cambodia, China, Cuba, Cyprus, Czech Republic, Denmark, Ecuador, Eritrea, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Gibraltar, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Jordan, Kuwait, Latvia, Libya, Lithuania, Malaysia, Marshall Islands, Mauritania, Mauritius, Mexico, Montenegro, Morocco, Myanmar [Burma], Namibia, Nicaragua, Nigeria, Norfolk Island, North Korea, Oman, Pakistan, Panama, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Romania, Rwanda, Saudi Arabia, Singapore, Somalia, South Africa, Spain, Sudan, Syria, Tunisia, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, United Arab Emirates, United States, Yemen, Zimbabwe.
Lucky Casino Customer Service
Lucky Casino provides a helpful team of support operatives for their customers to contact when in need of help, but the available methods which customers can use are very limited. The only way that we have come across is their live chat services which are available seven days a week, between 10am and midnight. Lucky Casino’s live chat service is only available to those who have registered an account with them. The Live chat service is the most used method of customer service at this point in time, but Lucky Casino could only benefit from offering other ways for their customers to get in contact.
Lucky Casino App Summary
Whilst we enjoyed spending some time on the Lucky Casino website, we can’t help but feel that with a little more effort it could be a far better platform. For example, it is a very simple site to navigate around, but that is down to the lack of features it offers with them only offering a collection of casino-style games. Lucky Casino currently only offers one promotion which is their welcome offer, which is certainly not enough for any online gaming site. One area of the site we were impressed with their vast collection of games which sits around 900 currently, which range from video slots to table classics such as Blackjack and Baccarat. Lucky Casino is currently working on adding a sportsbook to their portfolio too which will broaden their range of customers, but right now we only advise using Lucky Casino if you are looking to pass some time on a range of casino games.