MustardBet App Review

Published: September 24, 2019
Author: Dean Carr
Last Updated: September 24, 2019

Today’s review will focus on MustardBet, a relatively new online bookmaker based in the UK. This site is known for its range of sports betting options and decent odds, as well as some exciting features. As the site grows following its launch not long ago, we expect more features to be added as time passes, but for now the app and website are rather basic. Before passing any judgement though, let’s get into the details of what MustardBet is all about. 

How to Download and Use the MustardBet Mobile Betting App

iOS and Android

MustardBet is available on both iOS and Android devices via the App Store and Play Store. It can be found within minutes of entering either store as users must simply enter the word MustardBet into the relevant search bar which should result in the app appearing on screen. Download should not take too long, but if users cannot download the app for whatever reason they can still make use of the MustardBet website. To play on the site, users have to search for the website on their preferred mobile browser. 

Prior to beginning their MustardBet journey, users must ensure they have signed up. This is simple to do, and can be done from the app itself. There is an option for registered users to Log in at the top right hand corner of the MustarBet app, and it’s from here that new customers should select the Create an Account option which is placed underneath the Log In section. Users are required to enter their name, email address and date of birth before registering, as well as some other details. 

MustardBet App Features

MustarBet’s app is very noticeable dark with a slight hint of blue at times, but predominantly the app is black in colour. Towards the top of the screen are four categories: Comps, In-Play, Upcoming and Coupons, while the bottom part of the MustardBet app is made up of Home, Casino, My Bets, Deposit, More. Anyone can take a look at the Home and Casino areas, however only registered users can visit My Bets, Deposit, More. When we tried to access the MustardBet app we found that it was down for maintenance, but we still have all the necessary information. 

MustardBet is very proud of the fact they have highly competitive odds and constantly put their customers first, with some intriguing and innovative ways of going about things. Should a user place the maximum bet allowed, the maximum bet will then change to a higher amount so other users can bet at an even higher, newer price. Users can place bets on football from all around the globe such as European tournaments and the biggest events, as well as play their favourite casino games as they await their sports bet to come through. One of the most interesting parts of MustardBet is the fact they don’t use the usual decimal odds format, but instead they go to three decimal places on their odds. This is something we have not seen before and is a clue as to where MustardBet stand in terms of standing out above the rest. Casino game titles include Thunderstruck and Immortal Romance, so regular casino players will feel right at home at MustardBet. 

MustardBet Welcome Offer

As is the case with most competitors out there, MustardBet have a welcome offer which will help new users to settle in to their new surroundings quickly. By getting involved with this offer, newly registered customers can get £10 extra when they deposit £10 into their MustardBet account. In order to make the most of this offer, users must sign up and make a deposit of at least £10, then opt in to this offer which will see them credited with a free £10 bet to their account. A 1x wagering requirement before withdrawal applies, and this offer is available solely to new customers. 

MustardBet Payment Methods

Unfortunately, users are very limited when it comes to depositing and withdrawing funds to and from their MustardBet account. The only methods that can be used are Maestro, Mastercard and Visa, which is a huge let down considering most competitors offer many more options to their loyal customers. This will need to change if MustardBet is to grow and compete with bigger companies in the industry. 

E-wallets are the fastest way to withdraw funds, yet they cannot be used at MustardBet, while credit and debit cards will have users waiting 3-5 days for their withdrawn funds to arrive in their bank account. There is a pending period of between 24-48 hours before payments are processed. 

MustardBet Restricted Countries

Thankfully, the list of restricted countries at MustardBet is far smaller than many other betting sites on the market, with residents from these countries not allowed to play on the site: Algeria, Asia, Australia, Bulgaria, China, Cuba, France, Italy, South Africa, Spain, Sweden, United States. Users from countries not mentioned should check their local gambling laws before signing up to make sure they are definitely permitted to play at MustardBet.

MustardBet Customer Support

There are just two ways for users to get in touch with the helpful support team at MustardBet. If users want to get in contact as quickly as possible, they can do so by using the live chat service on the site where they may have to wait in a queue or they could be connected to an agent straight away, depending on how busy the support team are on that day. Should users have a little more time on their hands, or if their problem simply is not as urgent, emails can be sent to support@mustardbet.com any time of day, with the help team eager to respond as quickly as they possible can.

MustardBet App Summary

MustardBet are clearly trying to push boundaries and become something a little different to what we’ve seen in the past, with an innovative and impressive maximum bet setup. This is a feature we expect to be seen at other sites in the future should it prove to be a success, however we did not get to try it out as the site was unavailable when we tried to access it. We love that the casino can be accessed from the app so users can place bets on their favourite sports and then go play some casino games as they wait for their bet’s outcome to arrive, and the promotional bonus offer for new customers is sure to attract some users from other betting sites. Despite these positive comments, the lack of payment methods could hit MustardBet hard if they do not add more sooner rather than later. Overall, this is a highly recommendable site.