Reel Island App Review

Published: September 17, 2019
Author: Dustin Williams
Last Updated: September 17, 2019

Reel Island is an online website where users can play their best loved casino games in one place. Today’s review will examine the site from top to bottom, including their welcome offer, payment options, customer support and of course, their features. To name just a few games on Reel Island, which is licensed by The Gambling Commission of Great Britain and The Malta Gaming Authority, users will find Twin Happiness, Tombstone, Lucky Reels and Aurora Wilds.

How to Download and Use the Reel Island Mobile Betting App

iOS and Android

Unfortunately Reel Island does not currently have an app available for either iOS or Android devices, however that should not be the reason that users of those devices should back away from this website. Instead, users can actually access the site through their mobile browser and play from there, rather than waiting for a new app to arrive in the future. This works very well as the site is specially designed for mobile devices, and with the site being capable of getting added to the users’ home screen it will look just like an app too. 

Before playing any games or celebrating their winnings, users must sign up with Reel Island. This is quick and easy, and once completed it will feel worth it. To register on the site, users must tap the Sign Up icon sitting at the top of the menu, just to the left hand side of Login, which already registered customers would select. Tapping Sign Up will allow users to fill out their personal details and after only a few minutes the sign up should be finished. 

Reel Island App Features

Reel Island does not boast as many features as other competitors on the market, that’s for sure. New customers will notice a big advertisement for their welcome offer as well as other ads at the top of the menu, while an endless list of New Games is placed just underneath that section. Here, users can view titles such as Money Train, King Spin Deluxe, 9 Lions, Golden Gladiator, Cop the Lot, Black White, Queen of the Crystal Rays, Fat Rabbit, Turn It Up, Grand Spinn, Brea Away Deluxe, Fruit Strike, Lucky Fish, Magic of Sahara and so many more on top of those games. 

The side menu consists of six choices, starting with Home. Following that comes Games Lobby, Promotions, Contact, Login and Live Chat. It’s within the promotions section that users can avail of the welcome offer, while already registered users can get involved in cool promotions too like the Monday’s Bonus, Wednesday’s Match Bonus, Friday’s Happy Hour and more. 

Reel Island Welcome Offer

This welcome offer from Reel Island will have newly registered users excited to begin their journey on the site, with new players able to receive an incredible new bonus for each of their opening three deposits after signing up. Upon the first deposit, users can double their money with a 100% match bonus up to £100, while also grabbing 25 free spins to use on the popular slots game Starbust. The second deposit will see users credited with a 50% match bonus up to £200 along with an extra 25 spins for Aloha! Clusters Pays. When users make their third deposit they will get a match bonus of 25% up to £400 and 50 spins for Guns n Roses. 

A minimum deposit limit of £10 applies and this offer is solely available to users in the United Kingdom. There is a wagering requirement of 35x the value of the users original cash deposit and the bonus funds. The maximum bet for any bonus funds is limited to £5. 

Reel Island Payment Methods

Users can use the following methods to deposit funds with Reel Island Casino: Bank Wire Transfer, Mastercard, Neteller, Paysafecard, Visa, Skrill, Boku. For withdrawals, the same methods can be used except for Boku, and there is a minimum withdrawal and deposit limit of £10. Withdrawal times vary depending on which method the user decided upon, with e-wallets taking 24 hours, credit/debit card taking up to five days and Bank Transfers often having players wait for around seven days. A pending time of 48 hours will take place prior to the withdrawal being processed, and a withdrawal limit of £2500 applies. 

Reel Island Restricted Countries

This is a list of countries from which residents cannot play on Reel Island: Afghanistan, Albania, Algeria, Angola, Asia, Australia, Austria, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, Ghana, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Laos, Latvia, Lithuania, Malta, Myanmar, Nigeria, North Korea, Pakistan, Panama, Papua New Guinea, Poland, Romania, Russia, Reunion, Singapore, Slovenia, Spain, Sri Lanka, Sudan, Sweden, Syria, Sao Tome and Principe, Tanzania, Thailand, Turkey, US Minor Outlying Islands, Uganda, United States, Vietnam, Yemen, Zimbabwe.

Reel Island Customer Service

Users have two options when it comes to contacting Reel Island’s customer support team, and these are via email or by using the Live Chat service. To send an email, users can message support@reelisland.com where they should receive a response as soon as possible from the dedicated help team at the site. If users would prefer a quicker way to get in touch, they can use the live chat feature which is available from 9am until midnight, seven days a week, whereas the email support team are available 24/7. 

Reel Island App Summary

Reel Island is nothing particularly special, with few features that stand out amongst others. There are plenty of new games, that’s certain, but we would like to see more features added to the site sooner rather than later as it seems a bit bland. It appears that their New Games hold priority over the popular ones, which may be a temporary thing, although it would be appreciated is users didn’t have to scroll through hundreds of new games looking for their favourite when deciding if they should sign up. The customer support options are solid despite the lack of a telephone number, while the list of countries that are restricted is long, yet not as long as competitors out there. Overall, Reel Island is a decent casino site that we recommend to customers who are brand new to the casino game.